What is Pronto?

Pronto is an easy-to-use communication platform that scales for large organizations. It provides a means of synchronous chat/video/audio/images, much like your own group phone messages, with only course enrolled students in your Pronto group. Access is from the Pronto app or Canvas courseshell.

How does it work inside of Canvas?

Pronto's Canvas integration instantly connects each user with the students and instructors in their current courses and groups. It does so by automatically creating a group chat for each section the user is in, as well as their Canvas groups.

Where is it?

Canvas navigation with Pronto To access Pronto, click on "Pronto" on Global Navigation Menu

Training Videos and Resources:

Canvas // Pronto Integration from Pronto on Vimeo.

Pronto Notification Preferences in Canvas from Pronto on Vimeo.

Pronto App on Android and iPhone

Download Pronto on Android and iPhone

For Android, go to Google Play Store
For iPhone, go to the App Store
Once you open Pronto on your mobile phone or tablet, tap on the "Email" button and enter the email address you use to log in to Canvas.
Confirm your identity on the next screen in Pronto by entering the "Verification Code" sent to your email.
And...you're done!

Pronto Sync in Canvas

Your courses will appear in Pronto after they have been published in Canvas, and added to the automated sync. This initial sync will take place every night at 5pm MT, any course published before this time will be added to the sync and will create the corresponding Pronto group within the next 6 hours.

If you did not publish your courses before 5pm MT, they will not be added to the scheduled sync until the following day, and will then create the corresponding groups in Pronto within the next 6 hours after that.

If you are the "Teacher" of the course (not a Student) then you may want to verify the course is Enabled (not Disabled) and you can try doing a Sync now. Log in to Course Management to sync.