This program teaches you to work with customers and represent your company. Prepare
to work as commercial or residential service rep. Work in department stores, collection
agencies, credit bureaus, airlines, travel agencies, medical insurance agencies, public
utilities and telephone answering services.
Students must pass all of the following courses:
- VBUS 124: Introduction to Keyboarding I
- VBUS 243: Introduction to Customer Service Skills
Students must also pass one of the following courses:
- VBUS 400: Employability Skills
- ESL 520: English for Work 2
Students must also pass one of the following courses:
- VBUS 118: Introduction to Windows
- VBUS 258: Navigating the Internet
- VBUS 270: Introduction to Microsoft Outlook